Refund policy
Right of Withdrawal (Droit de Rétractation)
In accordance with Article L221-18 of the French Consumer Code, you have 14 days from the receipt of
You can exercise your right of withdrawal without giving reasons.
Exceptions: Please note that personalized or custom-made art prints (e.g., custom sizes or bespoke
designs) are exempt from the right of withdrawal (Article L221-28).
Returns Procedure
To return an item, please contact us at ryuku.otsuka@gmail.com. Items must be returned in their original packaging
and in perfect condition. Return shipping costs are the responsibility of the customer.
Refunds
Refunds will be processed within 14 days of receiving the returned items, using the same payment method
used for the initial transaction.